{"id":3926,"date":"2022-07-28T10:31:15","date_gmt":"2022-07-28T08:31:15","guid":{"rendered":"https:\/\/www.ruralnetwork.eu\/?p=3926"},"modified":"2022-07-28T10:37:36","modified_gmt":"2022-07-28T08:37:36","slug":"na-koga-se-obrniti-v-primeru-tezav-z-delovanjem-storitev","status":"publish","type":"post","link":"https:\/\/www.ruralnetwork.eu\/sl\/novice\/na-koga-se-obrniti-v-primeru-tezav-z-delovanjem-storitev\/","title":{"rendered":"Na koga se obrniti v primeru te\u017eav z delovanjem storitev"},"content":{"rendered":"\n<p><strong>Imate te\u017eave z delovanjem storitev? Preverite, na koga se obrniti, ko do tega pride.<\/strong><\/p>\n\n\n\n<p>Podjetje RUNE Enia d.o.o. je infrastrukturni operater, ki gradi in upravlja omre\u017eje RUNE. Storitve pa vam, naro\u010dnikom priklju\u010dka RUNE, zagotavlja izbrani ponudnik storitev (Telekom, A1, T2 in Telemach). Za vsa vpra\u0161anja glede storitev in njihovega (ne)delovanja se zato morate <strong>najprej obrniti na izbranega ponudnika storitev,<\/strong> saj ste z njimi sklenili pogodbo za delovanje storitev. Iz tega razloga so vam oni dol\u017eni podati vse informacije, povezane s tem.\u00a0<\/p>\n\n\n\n<p>\u010ce ponudnik storitev po prijavi ugotovi, da gre za te\u017eavo, ki jo moramo odpraviti pri nas, nas o tem obvesti, mi pa v najkraj\u0161em mo\u017enem \u010dasu za\u010dnemo z odpravljanjem te\u017eave. \u010cas, ki ga potrebujemo za odpravo te\u017eave, je odvisen od tega, za kak\u0161no te\u017eavo gre in kako obse\u017ena je. Ko je odpravljena, pa to sporo\u010dimo tudi va\u0161emu izbranemu ponudniku storitev, da vam lahko poda povratno informacijo. <\/p>\n\n\n\n<p>Prosimo, da se v takih primerih ne obra\u010date na Center za pomo\u010d uporabnikom. Ta je namenjen podajanju informacij o projektu RUNE, zato se v prvi vrsti na Center obra\u010dajte glede teh tematik.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Foto: Unsplash<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Imate te\u017eave z delovanjem storitev? Preverite, na koga se obrniti, ko do tega pride. Podjetje RUNE Enia d.o.o. je infrastrukturni operater, ki gradi in upravlja omre\u017eje [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":3927,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3],"tags":[84,85,41,43],"class_list":["post-3926","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-novice","tag-delovanje-storitev","tag-infrastrukturni-operater","tag-omrezje-rune","tag-projekt-rune"],"acf":[],"jetpack_featured_media_url":"https:\/\/www.ruralnetwork.eu\/web\/wp-content\/uploads\/2022\/07\/delovanje-storitev-unsplash.jpg","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.ruralnetwork.eu\/sl\/wp-json\/wp\/v2\/posts\/3926","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ruralnetwork.eu\/sl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ruralnetwork.eu\/sl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ruralnetwork.eu\/sl\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ruralnetwork.eu\/sl\/wp-json\/wp\/v2\/comments?post=3926"}],"version-history":[{"count":2,"href":"https:\/\/www.ruralnetwork.eu\/sl\/wp-json\/wp\/v2\/posts\/3926\/revisions"}],"predecessor-version":[{"id":3931,"href":"https:\/\/www.ruralnetwork.eu\/sl\/wp-json\/wp\/v2\/posts\/3926\/revisions\/3931"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ruralnetwork.eu\/sl\/wp-json\/wp\/v2\/media\/3927"}],"wp:attachment":[{"href":"https:\/\/www.ruralnetwork.eu\/sl\/wp-json\/wp\/v2\/media?parent=3926"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ruralnetwork.eu\/sl\/wp-json\/wp\/v2\/categories?post=3926"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ruralnetwork.eu\/sl\/wp-json\/wp\/v2\/tags?post=3926"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}